Shipping policy

SHIPPING POLICY

Processing Time All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates Shipping charges are calculated at checkout based on your location and selected shipping method. Estimated delivery times are as follows:

• Standard Shipping (US): 5–10 business days
• Expedited Shipping (US): 2–5 business days
• International Shipping: 10–21 business days

Delivery times are estimates only and are not guaranteed. Actual delivery may vary due to carrier delays, customs processing, or other factors outside our control.

Order Tracking Once your order ships, you will receive an email with a tracking number. You can use this number to track your order through the carrier's website.

International Orders We ship to select international destinations. International customers are responsible for any customs duties, taxes, or import fees that may be assessed by their country. Spur & Silk is not responsible for delays caused by customs processing.

Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us at Support@spursilk.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

Contact Us For any shipping questions, please reach out to us at Support@spursilk.com.